Payments
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Table of Contents
The Payments tab serves as the central operational interface in Finance Hub to record, track, and reconcile customer payments against issued invoices.
Filter by Payment Status
- Select the Status dropdown menu on the Payments page.
- Choose a filter option:
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All: Displays all received payment records regardless of assignment or allocation state
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Unassigned: The payment transaction has been recorded, but it has not yet been assigned to a specific buyer organization
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Unallocated: The payment has been assigned to a buyer organization's account, but none of the funds have been allocated toward outstanding invoices
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Partially allocated: A portion of the payment has been allocated to offset invoices, while an unallocated balance remains
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Fully allocated: The full payment amount has been completely allocated against outstanding invoices
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All: Displays all received payment records regardless of assignment or allocation state
Search Payment Records
- Click the search box in the filter bar.
- Enter a customer name or reference keyword (e.g., rose Test) to narrow down the payments list.
Export Payment Reports
- Click the Export button in the top-right corner of the page.
- Input or verify the destination email address in the Send to email field.
- Define organization scope:
- Search and select specific companies using the Select organization dropdown, or
- Check Select all to include all associated organizations.
- Click Export to send the report to the specified email address.
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Add New Payment
- Navigate to the Payments tab.
- Click the + New payment button in the top-right corner.
- Customer: Select or type the customer name in the field.
- Amount: Enter the payment amount (e.g., 100) and verify the currency (SGD).
- Received date: Select the date the payment was received using the calendar picker.
- Method: Choose the payment type from the dropdown menu (e.g., Cash, Cheque, or Bank transfer).
- Reference: Type a reference title or note.
- Invoice #: Enter the associated invoice number.
- Remarks: (Optional) Add any additional notes if needed.
- Click Create

Assign & Allocate via the Payments Tab
Assign Organization to Payment
- Navigate to the Payments tab and click on an Unasigned payment to open the Payment details side panel.
- Click Update next to Assignments & allocations.
- Select the target organization from the dropdown menu
Apply Payment to Topup/Proforma Invoice
- In the Payment details side panel, click Update under Assignments & allocations.
- Check the box next to the target invoice.
- Add or select the target invoice under Allocations, specify the allocated amount, and click Save. The payment status will change to Fully allocated.
