Device Management - PSTN Gateway
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Table of Contents
Access Control Levels
Role |
Condition |
Access |
Owner |
Org has at least 1 phone system base license |
Always has access and can take actions |
Admin |
Granted Phone System permission group |
Can access and perform action |
Member |
- |
No access and can not perform any action |

Supported Features
Import PSTN MAC Address
- Navigate to Phone System → System
- Open Device Management → PSTN Gateway tab
- Click Import and enter the MAC address

Single PSTN Update Actions
- Go to Phone System → System
- Select Device Management → PSTN Gateway tab
- Choose a MAC address and click Actions
- Edit Device Name – Update the device name
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General Setting – Options to:
- Switch SIP domain
- Change protocol
- Update primary/secondary provision SIP server
- Reset Provision Count – Maximum 20
- Remove PSTN Gateway

Phone Line Mapping and Assignment
- Navigate to Phone System → System
- Open Device Management → PSTN Gateway tab
- Select a MAC address and click Actions
- Add – Manually add phone lines individually
- Bulk Provision – Add multiple phone lines at once
- Export – Export configuration data
For updating, changing, or removing phone lines:
- Select the specific line(s) to take action
- Bulk remove is supported for multiple lines