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Routing Configuration

Written by B3Networks Academy

Updated at June 2nd, 2023

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Table of Contents

Note: Configure a routing rule Routing Example Routing rules: 2. Explanation: 3. Checking rules: 4. Sample:
  • This page is used for creating routing rules for your domain.
  • Routing can be based on the following information:
    • Customer (Organization Name)
    • Sender Name / Sender Number
    • Destination
    • Vendor
  • By default, the system checks the matching by the following column order:
    • 1. Customer > 2. Src Prefix (Sender) > 3. Dest Prefix (Destination) >4. Vendor.
    • If multiple matches are found in each column, the one with the longest explicit match is chosen. 
    • If no match is found, the SMS will go with the default routing rule.

Note:

Limit: 1000 routing rules per domain.

 

Configure a routing rule

To create a routing rule, follow the steps below:
Click Create > Fill in the information:

  1. Organization: choose a created Customer account within the Domain
  2. Select Sender type:
    • Name
    • Number
  3. Src Prefix:
    1. Name:
      • Matching type = EXACT (The system will look up the exact pattern)
      • Src Prefix = Pick one of the available Sender Names in the list.
    2. Number:
      • Matching type = PREFIX (The longest prefix matching criteria applies while each step is performed. At each step, if multiple matches are found, the on with the longest explicit match is chosen.)
      • Src Prefix = Input the Prefix
      • Example:
        1. Src Prefix 1: 65 
        2. Src Prefix 2: 656 
        3. Src Prefix 3: 65675
          • >> Sender ID = 656750xxxx matches Src Prefix 3
          • >> Sender ID = 6568xxxxxx matches Src Prefix 2 
          • >> Sender ID = 653xxxxxxx matches Src Prefix 1
  4. Destination Prefix:
    • <*> = any destination
    • Type in any particular destination that you want
  5. Vendor: choose an on-boarded vendor from the list.
  6. Product: Choose a product name for billing/report purposes (e.g: Outgoing SMS)
  7. SKU: Choose an SKU based on the product (chosen at step 6) for billing/report purposes (e/g: Singapore, Malaysia,...)
  8. Save

Routing Example

Routing rules:

#
Customer
Src Prefix
Matching Type
Dest Prefix
Vendor
1 * (Default) * Prefix * Vendor A
2 * 65 Prefix 658 Vendor B
3 * * Prefix 658 Vendor C
4 ABC 6567 Prefix 6598765432 Vendor B
5 ABC 6560000000 Exact 658 Vendor D
6 ABC ABC Dentist Exact * Vendor B

2. Explanation:

  • Rule 1: SMS sent by any customers with any sender IDs to any destinations will be routed to vendor A
  • Rule 2: SMS sent by any customers with sender IDs starting with 65 to destinations starting with 658 will be routed to vendor B
  • Rule 3: SMS sent by any customers with sender IDs starting with 65 to destinations starting with 65 will be routed to vendor C
  • Rule 4: SMS sent by ABC with sender IDs starting with 6567 to the number 6598765432 will be routed to vendor B
  • Rule 5: SMS sent by ABC with sender ID = 6560000000 to destinations starting with 658 will be routed to vendor D
  • Rule 6: SMS sent by ABC with sender ID = ABC Dentist to any destinations will be routed to vendor B

3. Checking rules:

  • The system will check the matching by the following column order:
    • 1. Customer > 2. Src Prefix (Sender ID) > 3. Dest Prefix (Destination) >4. Vendor.
    • At each column, if multiple matches are found, the one with the longest explicit match is chosen.
    • If no match is found, the SMS will go with the default routing rule.

4. Sample:

#

Customer /

Organization Name

Sender ID Destination Matched Rule
1 John Wick 6567891234 6598765432 Rule 1 (default)
=> Vendor A
2 B3Networks Pte Ltd B3Networks 6588888888 Rule 3
=> Vendor C
3 Amanda Tan 6566666666 6588888888 Rule 2
=> Vendor B
4 ABC ABC Dentist 6567500000 Rule 6
=> Vendor B
5 ABC 6560000000 6567500000

Rule 1 (default)

=> Vendor A

6 ABC 6567000000 6588888888

Rule 2

=> Vendor B

path configuration network routing

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