File Management
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Table of Contents
File Management is a pivotal tool tailored to streamline and centralize all Partner/Customer files.
1. Invoices
- Incoming invoice: the invoices that B3networks issues to you
- Outgoing invoice: the invoices that you issue to your customers
2. Statement of Account (SOA)
- Incoming SOA: the SOA that B3networks issues to you
- Outgoing SOA: the SOA that you issue to your customers
3. Usage History
System will AUTO convert all usage history into a monthly file including:
- Call
- SMS
- Fax
- DNC
Note:
All usage reports use timezone UTC to align with billing.
4. Revenue
This folder stores your revenue reports on a monthly basis in a zip file, containing the following:
- your_domain-yyyy-mm-wallet-your_wallet_ID.csv: summary of your money flow within the month, including your own top-up and amount charged in the monthly invoice. The info here would match that of the incoming SOA.
- your_domain-yyyy-mm-revenue-invoice-summary.csv: revenue that you obtain by customer's transactions.
- your_domain-yyyy-mm-product-summary.csv: revenue and cost grouped by product.
- your_domain-yyyy-mm-monthly-invoice-cost-breakdown.csv: the cost that you are deducted by customer's transactions. The file also has the customer name and integration code (the difference from the #10 file).
- your_domain-yyyy-mm-date-summary.csv: revenue and cost grouped by date.
- your_domain-yyyy-mm-customer-topups.csv: the top-up records of your customers.
- your_domain-yyyy-mm-customer-summary.csv: the summarized revenue and cost of every single customer.
- your_domain-yyyy-mm-customer-product-summary.csv: revenue and cost that you gain/ spend on each type of purchase of each customer.
- your_domain-yyyy-mm-customer-list.csv: list of your customers, including their name, org ID, wallet ID, and closing balance at the invoiced date.
- your_domain-yyyy-mm-cost-invoice-summary.csv: the cost that B3networks charges you for your customer's transactions; grouped by wallet ID and type of transaction.
5. Download files
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/07/13/8c027710-28bd-4860-a985-c1e6d47fef0d/5fb2962b-2d49-4c4c-9825-4821452afb03.gif)
6. Reports
Reports option enable customers to independently monitor service usage by downloading usage quantity reports from the application. To download reports, please follow the steps given below:
- Go to File Management App
- Go to reports
- Choose the appropriate time (Year/Month)
- Go to the Subscription Billing file
- Click on Download
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3884501/1709792518408-file%2Bmgmt.gif)
Notes:
- System does not allow to delete files
- Files would be archived for eternity