Prerequisites
Written by B3Networks Academy
Updated at June 2nd, 2023
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Table of Contents
To integrate CPaaS system and Microsoft Teams software, you will need to the following licenses.
CPaaS Licenses
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Base License:
- Phone System License
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Add-on Licenses:
- Number License
- Microsoft Teams Direct Routing (used for MS Teams Call Service)
- Microsoft Teams Direct Routing Resource Account (used for MS Teams Auto Attendant & Call Queues)
Microsoft Licenses
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Microsoft Licenses for:
- Connector Domain Verification
- Direct Routing User
- Click HERE for more details.
- Global Admin access on your Office 365 tenant
- Powershell environment installed
Licenses for Domain Verification/Activation
- Office 365 E5
- Office 365 A5 for faculty
- Office 365 A5 for students
- Microsoft E5
- Microsoft 365 A5 for faculty
- Microsoft 365 A5 for students
- Office 365 E1 + Phone System License add-on
- Office 365 E3 + Phone System License add-on
- Microsoft E3 + Phone System License add-on
- Microsoft F1 + Phone System License add-on
- Office 365 F3 + Phone System License add-on
- Microsoft 365 A1 + Phone System License add-on
- Microsoft 365 A3 for faculty + Phone System License add-on
- Microsoft 365 A3 for students + Phone System License add-on
- Office 365 Education E1 for Faculty + Phone System License add-on
- Office 365 Education E3 for Faculty + Phone System License add-on
- Office 365 (Plan G1) for Government + Phone System License add-on
- Office 365 (Plan G3) for Government + Phone System License add-on
- Office 365 O365
Licenses for Direct Routing User
- Office 365 E5
- Office 365 A5 for faculty
- Office 365 A5 for students
- Microsoft E5
- Microsoft 365 A5 for faculty
- Microsoft 365 A5 for students
- Office 365 E1 + Phone System License add-on
- Office 365 E3 + Phone System License add-on
- Microsoft E3 + Phone System License add-on
- Microsoft F1 + Phone System License add-on
- Office 365 F3 + Phone System License add-on
- Microsoft 365 A1 + Phone System License add-on
- Microsoft 365 A3 for faculty + Phone System License add-on
- Microsoft 365 A3 for students + Phone System License add-on
- Office 365 Education E1 for Faculty + Phone System License add-on
- Office 365 Education E3 for Faculty + Phone System License add-on
- Office 365 (Plan G1) for Government + Phone System License add-on
- Office 365 (Plan G3) for Government + Phone System License add-on
- Common Area Phone
- Microsoft 365 Business Basic + Microsoft 365 Business Voice (without calling plan) add-on
- Microsoft 365 Business Standard + Microsoft 365 Business Voice (without calling plan) add-on
- Microsoft 365 Business Premium + Microsoft 365 Business Voice (without calling plan) add-on