What is Power Mobile?
Learn what Power Mobile is, what you can do with it, and how to connect business mobile SIMs and eSIMs to calling apps, compliance call recording, and AI agents.
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Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Omni-Channel Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide SIP Trunk CPaaS - SIP Trunk CPaaS Fax CPaaS Hotdesking Contact Campaign File Explorer Files App Campaign App Data Compliance
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Power Mobile is an enterprise mobile service in the portal that connects employee business mobile numbers (SIM and eSIM) directly to your company PBX or cloud calling apps (Microsoft Teams Mobile, Movius, Zoom Phone), compliance call recording, and AI voice agents.
What you can do with Power Mobile
Each Power Mobile subscriber line can be connected to one calling app, one compliance recorder, and one AI voice assistant:
| Capability | What it does | Learn more |
|---|---|---|
| Connect a calling app or PBX | Link an employee's mobile number to Microsoft Teams Mobile, Movius, Zoom Phone, or a SIP PBX so incoming and outgoing mobile calls follow your company's routing rules. | Configure calling apps, recording, and AI |
| Record mobile calls for compliance | Automatically record mobile calls using B3 Own Recording or stream call audio to an external SIPREC recorder (such as ASC or Touch Suite), with customizable recording announcements and periodic beep tones. | Configure calling apps, recording, and AI |
| Add an AI Voice Assistant | Let an AgentDuet AI voice assistant screen, triage, or answer incoming mobile calls. | Configure calling apps, recording, and AI |
| Manage mobile licenses & permissions | Assign Power Mobile Base, Mobile Number, and Concurrent Session licenses, and control who can manage individual lines (Me view) versus all company lines (Everyone view). | Licensing, buying Mobile Numbers & permissions |
Enabling default applications for Power Mobile
Partner administrators control which User, AI (such as AgentDuet Onboarding), and Recording applications are enabled by default for new Power Mobile customer organizations under Business Hub > Power applications > Power mobile: