Business Hub: Manage default Power applications and partner settings
Learn how partner administrators use Business Hub to approve default User, AI, and Recording applications for Power Trunk and Power Mobile, and manage bundles, pricing, and branding.
Written by B3Networks Academy
Updated at November 12th, 2026
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Use Business Hub to choose which third-party calling apps, AI voice agents, and call recording apps are enabled by default for new Power Trunk and Power Mobile customers, as well as to manage your product catalog, pricing, and portal branding.
How default applications work
In Business Hub > Power applications, you maintain a Default applications list for Power trunk (fixed-line numbers) and Power mobile (mobile SIM/eSIM numbers):
- Automatic setup for new customers: When a customer organization purchases its first Power Trunk or Power Mobile base license, the platform automatically copies your Approved application list into that customer organization.
- New applications wait for your approval: When a new third-party app is onboarded to your domain, it appears in the Available view first. It is not added to customer organizations until you approve it.
- Existing customers aren't changed: Adding or removing an app in Default applications only affects customer organizations that purchase their license after your change—existing customer organizations keep their current app list.
Approve or remove default applications
- Sign in to the partner portal and open Business Hub from the left navigation menu.
- In the top navigation bar, select Power applications.
- Under Default applications, select the product family you want to configure:
- Power trunk (for fixed-line numbers), or
- Power mobile (for mobile numbers).
- Scroll to the section you want to update:
- User: Third-party calling and PBX applications (such as Microsoft Teams, Zoom Phone, or Cisco Webex). (Note: The built-in SIP Trunk option is always approved and cannot be removed.)
- AI: AI voice agent applications (such as AgentDuet).
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Recording: External compliance call recording applications (
SIPRECrecorders such as ASC or Touch Suite).
- Use the View filter in that section to manage applications:
- To approve an app: Switch to View: Available, find the app using Search app, and select Add (or Approve) in the Action column. The app moves to the Approved list.
- To remove an app from the default list: Switch to View: Approved and select Remove next to the app. The app moves back to Available.
Other partner settings in Business Hub
You can also manage your partner catalog and portal experience from the remaining tabs in Business Hub:
| Tab | What you can do |
|---|---|
| Bundle | View pre-packaged license bundles (for example, base seats + phone numbers sold as a single package). Once a bundle is created, its included items and quantities are fixed so active customer subscriptions and invoices stay consistent. |
| Product configuration | • Selling product & Custom price: Set your selling prices per billing cycle (One-off, Monthly, Yearly) and currency, compare your selling price against upstream cost, and review alerts if an upstream cost changes.• Item codes: Create accounting item codes and attach a Sales item code (required) and Purchase item code (optional) to each SKU variant. • Sales codes: Attach marketing or campaign codes to SKUs for reporting. |
| Portal configuration | Set default outbound dial plans (Auto append "+" sign, Auto-import dial plan), allowed Countries Whitelist sets, and required Buyer Tags for new customer organizations. |
| Theme settings | Customize your white-label portal branding, including browser tab title, favicon, login page logo, background image, and primary button color. |