Communication Hub: Forms
Written by B3Networks Academy
Updated at January 12th, 2024
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
This page keeps a report of all the responses of the agents based on the form templates that your queues have utilized.
- Go to Communication Hub > Forms
- At the main page:
- Users can filter forms by:
- Popup (default)
- Survey
- Programmable Flow
- Users can search forms by:
- Template UUID
- Template Name
- Users can filter forms by:
- Click on the eye icon to view the form template
- Click on the View Data to see all the responses of the agents using that form template.
- Choose the time range (up to 1 year)
- Export
