Getting Started on Desktop App
- OSS/BSS Answers
- App Model - Organization Management
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- License Model - Organization Management
-
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Table of Contents
In order to use the Desktop App:
- The app must be installed.
- Users must log in using their organization account credentials.
Note:
Click HERE for the installation instructions.
Logging in:
In order to log in to the Desktop app, please follow the steps below:
- Launch the app from your desktop
- Fill in your Organization Account Credentials:
- Domain: Service Provider’s domain
- Sign ID & Password: user’s login credentials
- Input the 2FA Code sent to your email.
- Choose your Organization
- One email address can register for Multiple accounts. Therefore, users need to select the appropriate Organization to use the Desktop App.
- Start using
Once you have successfully logged in, you will see the Extensions showing all the other extensions in the Organization.
=> You are now ready to receive and make calls.
Mac version
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/16/5a675f53-af53-4feb-8ed2-bb95d606b625/977de8e4-7a88-4044-ba22-87b2980b90cc.gif)
Windows version
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/01e9858a-7b0f-46d3-8f03-5e9fff6b262d/4cfddf33-3075-4a10-a2fe-72cd8250bc4d.gif)
Logging out:
Note:
In case that you do not log out of the app but just exit it, your account will stay log-in for your next use.
Mac version
Click the b3works tab on the top left corner > choose Logout.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/16/125b8689-d4a7-4107-a98b-3b4c731b0d48/df60b2a3-9c76-4f2a-a022-2b260159b61c.gif)
Windows version
Click the [...] icon on the top right corner and choose Logout.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/e31bcb83-33ef-49e8-b1aa-3a9ddb8f33f0/b9cf7174-167c-490f-8399-5c99aa21b9a3.gif)