General Settings: Busy Remarks
Written by B3Networks Academy
Updated at June 2nd, 2023
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Table of Contents
- This section allows you to define the Busy remark for Call Center Agents.
- By default, the system will have two main breaks - Toilet and Lunch breaks. You can add more remarks in this setting.
- These remarks will appear on Activity Logs.
Note:
- New remarks can be a maximum of 30 characters.
- You can create u pto 10 remarks
