Call Waiting
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Table of Contents
Overview
Call waiting is a Phone System feature where a user can accept a second incoming call by placing an in-progress call on hold—and may also switch between calls.
Users can choose one of the following options:
- Ignore the second call
The user is able to ignore the second incoming call and keep talking on the line. - Reject the second call
The user is able to reject the second incoming call and keep talking on the line. - Accept the second call
Users are able to hold the first call and accept the second call. Later, they can go back to the first call if needed.
Mac version
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/0c5d7625-e41d-449a-8f81-636a6774a4d0/fa8829e4-54d6-4e80-acfa-0e77bf490041.gif)
Windows version
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/64b723ac-b872-4f06-9248-f4db70a2e85d/ea7da5aa-9d5c-4625-9a1b-9679544bea22.gif)