Connect X-lite for Windows to SIP
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Follow the steps below to connect X-lite SoftPhone to SIP:
Basic configuration
- Ensure that you have the SlP username and password of the SIP subscription
Login to your account > Click SIP to see the details. - Go to http://www.counterpath.com/x-lite.html and download X-Lite.
- Install X-lite following the install guide of counterpath
- Launch X-Lite and go to > Softphone > Account Settings
- Enter the following information
- Account name: You can input SIP Username or anything you want.
- User ID: SIP Username we provide (same as the account name)
- Domain: SIP server we provided
- Password: SIP Password we provide
- Display name: anything you want to appear on top
Advanced Configuration
- Change Transport Protocol
- Optimize SIP setting. Go to Softphone > Preferences
- DTMF mode: RFC 2833
- Codec: G711 (alaw, ulaw) G729, GSM
If you're using a firewall on your network, please configure your firewall so that it allows VoIP traffic (see the firewall information on the SIP subscription page or the screenshot below)
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684878935776-1.png)
If you have not set dial plan for your SIP, to make outgoing calls, follow this standard:
<country code> + <area code> + <destination>
For example, if you are calling a Singapore number 1234 5678, key in 65 1234 5678 and call.