Outbound Call is where you can choose Caller ID and DNC/Company Blacklist-Whitelist actions (if they have DNC License) for the users.

1. Go to Phone System > Filter by:
   • Me: if you want to manage your own extension settings
   • Specific Teams: if you want to control the settings of your assigned teams. Click HERE for more information.
   • Everyone: only available if you are assigned to control the settings of everyone within your organization
2. Go to Outbound Call > Configure users' settings
3. Apply

Caller ID can be:

• Private (if Admins allow using)
• Organization 
  • Specific number = Auto Attendant number
  • Randomize all caller IDs
• Identity:
  • Users’ assigned numbers
  • Users’ registered numbers (if any)
• Delegation: Their Boss’s numbers (The secretary can use the boss's assigned DID as a caller ID)
• Call Group: numbers of the groups that users are in
• Organization: Auto-Attendant numbers (if Admins allow using)
• Forwarded: the forwarded party can use the forwarder's assigned DID as a caller ID

In this section, you can configure the outbound call actions for your members if the destination is in the Singapore Registry and in the Company Blacklist:

• Allow (Bypass): bypass Singapore DNC Registry / Company Blacklist/Whitelist. 
• Prompt (Check and Ask): check DNC Registry / Company Blacklist/Whitelist. If it's a DNC number or if the number is in Company Blacklist/Whitelist, ask the users whether they want to proceed with the call or not.
• Block: check DNC Registry / Company Blacklist/Whitelist. Automatically drop the call if it's a DNC number or if the number is in Company Blacklist/Whitelist.

Speed dial is a function that allows users to place a call by pressing a reduced number of keys. 
This function is particularly useful for phone users who dial certain numbers on a regular basis.