Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • License Model - CPaaS Solution Answers
  • SIP Trunk

Connect Cisco to SIP

Written by B3Networks Academy

Updated at June 2nd, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • OSS/BSS Answers
    Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
  • App Model - Organization Management
    General Account Settings Payment and Credits Billing & Invoices Developer Tools Members & Teams Subscription Management Audit & Reports
  • App Model - Communication Apps Answers
    Bizphone BizPhone Desktop Application Bizphone Mobile Application Wallboard SIP Fax Global DNC File Explorer Virtual Line Call Recording Direct Line SMS Marketing
  • License Model - Organization Management
    General Account Settings Payment & Credits Audit & Reports Email Call Rules & Holidays Members & Teams Numbers Tab Billing & Invoices Organization Connect CPaaS - DNC Security Policy Security Groups Security Events Tab
  • License Model - CPaaS Solution Answers
    Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
  • Telcoflow
  • Integrations Answers
    Freshdesk MS Teams - Bizphone NewRock
  • Updated Regulations
  • Ideas Portal
+ More

Here are the steps you need to follow:

  1. Ensure that you have the SlP username and password of the SIP subscription
    Login to your account > Go to SIP > Account to see the details.

  2. Connect the power and Internet cables to the Cisco Phone
    Connect to the webpage of the Cisco phone by entering the IP address of the phone into a web browser
    To get the IP address of the phone, press the Settings button on the phone. You will see a list of options such as 1. Status - 2. Features - 3. Settings - 4. Messages - etc.
    Select Status from list and press Network Status and then IP Address.
  3. Click Admin Login 
  4. Open the Ext 1 Tab and enter the following information:
    • Line Enable: Yes
    • SIP Port: 5060
    • Proxy: SIP domain we provide 
    • User Name: Anything
    • User ID: SIP account we provide (e.g. sip1234567)
    • Password: SIP password we provide
    • Preferred Codec: G728a
    • Second Preferred Codec: G711u
    • Second Preferred Codec: G711a
  5. Scroll up again and click on the Phone tab
  6.  Choose Extention 1 for Line Key 1
  7. Scroll down and click on Submit All Changes

If you have not set dial plan for your SIP, to make outgoing calls, follow this standard:
<country code> + <area code> + <destination>.

For example, if you are calling a Singapore number 1234 5678, key in 65 1234 5678 and call.

 
sip link cisco connect

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Connect Fanvil Phone to SIP
  • SIP Account
  • Security
  • Provision & Access SIP Trunk

If you are a Service Provider, you belong here. ♡

© B3NETWORKS

Data Policy

Service Level Agreement

Expand