General Settings: Default Rules
Written by B3Networks Academy
Updated at June 2nd, 2023
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Table of Contents
Default Rules combine Outbound and Inbound Rules that the Queues in the Organization will follow.
Outbound Rule
To configure Outbound Rule, please follow the steps below:
- Go to Settings, choose View - System
- Selectthe General Settings tab
- In the Default rules section, select the Pencil icon:
- Add the required fields:
- Dial Plan
- Country Whitelist
Inbound Rule
To configure Inbound Rule, please follow the steps below:
- Go to Settings, choose View - System
- Selectthe General Settings tab
- In the Default rules section, select the Pencil icon:
- Add the required fields:
- Caller ID Plan
