View CPaaS Fax History
Learn how to view the complete history of fax communications facilitated by CPaaS (Communications Platform as a Service) and gain insights into tracking and managing fax activities efficiently.
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Owners/Admins can view their organization fax history in Communication > Fax History.
Access Control
- Owners: can always access and view Fax History
- Admins: Must be granted Permission from owner of the organization to view and access Fax History
- Members: Must be granted Permission from owner of the organzation to view and access Fax History.
Navigation
- Go to Communication Hub
- Select Fax History
- Select the Date Range:
- Today
- Yesterday
- Last 7 days
- Last 30 days
- Last 60 days
- Last 90 days
- Specific Date Time (Select Start time and End time, 1 year limit applies)
- User can Search by entering the Phone Number
-
Advanced Search:
- Fax Type
- All
- Incoming
- Outgoing
- Fax Status
- All
- Success
- Failed (Tooltip icon will show the reason to fail, example InvalidFormatFile, Transaction Cannot be Complete)
- Fax Type
- Export (file will be exported in a csv. format)
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1720772555427/Fax.gif)
Export Sample File
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3774818/1705571422534-Pasted_image_170556116371720240118-85-28ojiv.png)
Export Sample File