Overview
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
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License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
The Overview tab gives the basic information of the current User’s settings as well as their current status.
Directory Name, Extension Number & Assigned Numbers
These information are managed in the Licenses tab by the Owner/Admins.
User Status
The user will have the following options:
- Available
- Busy
- Do Not Disturb
- Offline
In order to change the status, please follow the steps below:
- Go to the Home page
- Click on the Status and change it.