Overview
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
The Overview tab gives the basic information of the current User’s settings as well as their current status.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/11/09/f3e68e2f-5856-4cc3-888a-aee0e073d7cb/3d074120-96ff-47ee-b225-0748abf5be4b.png)
Directory Name, Extension Number & Assigned Numbers
These information are managed in the Licenses tab by the Owner/Admins.
User Status
The user will have the following options:
- Available
- Busy
- Do Not Disturb
- Offline
In order to change the status, please follow the steps below:
- Go to the Home page
- Click on the Status and change it.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/11/09/e24378da-9613-4898-adfa-db02201944fd/a6c42ade-7b45-471f-b3db-104948abbd1c.gif)