Working Hours
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Working Hours is where you can configure your users' working hours appropriately.
- Go to Phone System > Filter by:
- Me: if you want to manage your own extension settings
- Specific Teams: if you want to manage the settings of your assigned teams. Click HERE for more information.
- Everyone: only available if you are assigned to manage the settings of everyone within your organization
- Go to Working Hours > Configure the working time as you wish
- Apply
Note:
The available actions to trigger when calls come in during non-working hours can be configured on Inbound Call page.