Layout and Command Buttons
Written by B3Networks Academy
Updated at June 1st, 2023
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Table of Contents
Layout:
Call Command Buttons:
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Call Status:
- Connecting - b3works is establishing the call.
- Contact Name/Dialed Number: If the dialed number is saved in the Contacts, the saved contact name will appear on the screen. Otherwise, it will show the dialed number.
- Current Call Duration: Shows the duration of the ongoing call.
- Hold Button: Press to put the current call on Hold.
- Mute Button: Press to put the user/agent on Mute.
- Dialpad Button: Press to initiate a Call Transfer.
- End Button: Press to Disconnect the call.
