Overview
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
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License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
The Overview tab provides the basic information of the current Users’ settings as well as their status.
- Directory Name, Extension Number & Assigned Numbers are managed in the Licenses tab.
- Current user status is changed by the End-users in Unified Workspace.
- Current work status is displayed based on Users’ Working Hours.
- Current inbound call actions is displayed based on Users’ Inbound Call.