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Working Hours

Written by B3Networks Academy

Updated at May 8th, 2025

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Table of Contents

Note:

Working Hours is where you can configure your users' working hours appropriately. 

  1. Go to Phone System > Filter by:
    • Me: if you want to manage your own extension settings
    • Specific Teams: if you want to manage the settings of your assigned teams. Click HERE for more information.
    • Everyone: only available if you are assigned to manage the settings of everyone within your organization
  2. Go to Working Hours > Configure the time zone and working time as you wish.
  3. Apply

Note:

The available actions to trigger when calls come in during non-working hours can be configured on Inbound Call page.

 
shift time hours worked

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