Introduction
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Overview
Support Center is a web-based solution on the B3Networks platform that allows internal and external reporting issue tickets to submit and managed.
Features
The Support Center can do the followings:
- Create Tickets
- Manage Tickets
- Time Tracking
- Notifications
- Filter and Search tools
Checklist
To use the Support Center, please go through the list below:
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/19/f0f3be3c-553b-45d9-b5bb-ea9e612f0b49/1d501408-953e-4e3f-b3ff-8cf1173a4261.png)