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License Model - Organization Management

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • OSS/BSS Answers
    Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
  • App Model - Organization Management
    General Account Settings Payment and Credits Billing & Invoices Developer Tools Members & Teams Subscription Management Audit & Reports
  • App Model - Communication Apps Answers
    Bizphone BizPhone Desktop Application Bizphone Mobile Application Wallboard SIP Fax Global DNC File Explorer Virtual Line Call Recording Direct Line SMS Marketing
  • License Model - Organization Management
    General Account Settings Payment & Credits Audit & Reports Email Call Rules & Holidays Members & Teams Numbers Tab Billing & Invoices Organization Connect CPaaS - DNC Security Policy Security Groups Security Events Tab
  • License Model - CPaaS Solution Answers
    Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax CPaaS Hotdesking Contact Campaign File Explorer Power Mobile App Files App
  • Telcoflow
  • Integrations Answers
    Freshdesk MS Teams - Bizphone NewRock
  • Updated Regulations
  • Ideas Portal
+ More

General Account Settings

  • My Account Is Created, Now What?
  • Login To your Account
  • Profile Menu Explanation
  • Homepage Tabs
  • Status Bar in Home Tab
  • Change Account Information
  • Change Registered Credentials
  • Change Password
  • Forgot Password
  • How to create a new Org Announcement?
  • If Your Account Was Suspended
  • Terminate Your Account
  • Verify Your Account By Myinfo
  • Two-Factor Authentication (2FA)

Payment & Credits

  • Top Up Policy
  • Top Up To The Account
  • Credit Balance
  • Enable and Disable Auto-Top Up & Subscription Renewal
  • Change Payment Account/Credit Card Details
  • Remove Credit Card information from the account
  • Secure Auto-Topup and Auto-Renewal

Audit & Reports

  • Check Usage History
  • Report
  • Audit System

Email

  • Email

Call Rules & Holidays

  • Inbound Call Rule
  • Inbound Call Filter
  • Outbound Call Rule
  • Public Holiday

Members & Teams

  • Account Types & Privileges
  • Manage Permission Group
  • Invite Members and Designate Roles
  • Pending Invites
  • If Your Colleagues Don't Receive The Emails to Set Password
  • Change User Role
  • Change User Name
  • Filter Members
  • Disable & Delete a Member
  • Create Teams
  • Assign Teams to Admins
  • VIP Members

Numbers Tab

  • Numbers Management
  • Unassign/Reassign Numbers

Billing & Invoices

  • Tax Invoice and Monthly Invoice
  • Change Billing Details & Billing Emails
  • If You Don't Receive Any Billing Email

Organization Connect

  • Introduction
  • Link Organization
  • Directory
  • Inter-Organization Calls

CPaaS - DNC

  • Compliance
  • Bulk Filtering

Security Policy

  • Introduction
  • Claim Email Domain

Security Groups

  • Security Groups in Manage Organization

Security Events Tab

  • Security Events in Manage Organization

Popular Articles

  1. BizPhone Desktop App Installation
  2. IP Phone Management
  3. Configure an Extension
  4. Admin Tools
  5. Manage Permission Group
  6. Support Hub for Admin Portal
  7. Dashboard
  8. Team Chat - Channel
  9. Desktop App Installation

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